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Mon, 11/29/2021 - 11:07 Retail

LanChi Mart: Steadfast during Covid & post-Tet attrition

Case Studies

LanChi Mart implemented Vui App, the salary-on-demand payroll model, at a critical time: October 2020. The holiday season had started, which was also the most hectic time for retail companies. BOD of LanChi Mart was under pressure from both sales and the upcoming post-holiday labor shortage.

 

Forestall chaos by a new welfare benefit

As financial demand from the staff always surged at the end of the year, the HR department of LanChi Mart quickly adopted Vui App as a new salary advance initiative in October 2020. Their team then could access their earned wage immediately without any procedures or paperwork like before.

In the launching week, the Vui team supported LanChi Mart team on-site, guided every member how to install the application, sign up and withdraw their salary from Vui. There was less worry and more merry for LanChi Mart team during that holiday season. Moreover, this new welfare program later emerged as the lifeline support for all employees when Covid-19 hit a few months later.

Steadfast during the pandemic

The final days of 2020 were highly volatile following the news of the third wave of Covid. Nearly 2,000 employees of the LanChi had their hometown in Northern cities where pandemic was spreading. So many people got more anxious as the Tet holiday drew close.

Vui App helped employees feel taken care of and focused in that stressful situation, reminded them of the joy of every working day and encouraged them with instant earnings they deserved.

The post-Tet turnover rate has well reduced. We also saved many resources with Vui App, no longer being burdened with the paperwork of salary advance requests on holidays. Ms. Chi Phan, COO of LanChi Mart

 

Remarkable outcomes

A stronger and more engaged workforce was the key to LanChi Mart maintaining stable business operations during the epidemic and bouncing back faster in the new normal in 2021.

 

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