Here’s what you will do day-to-day

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders…
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Here's who we are looking for

• 3-5 years work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (ex: HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills

Here’s what we offer

• Salary: competitive, negotiable and salary review twice a year
• Yearly bonus: Attractive 13th month salary, performance-based bonus and stock options
• Casual dress code and working time from 9 AM to 6 PM (Monday to Friday)
• Lunch fee: 500,000 VND/ month
• Supportive and feedback-driven start-up setting
• Opportunities for professional training / sharing on jobs and skill
• Annual personal health check, PVI Insurance for employees and families beside Medical Insurance
• Gift / cash bonus in Tet and holidays (Lunar New Year, Children’s Day, Mid-term festival…..)
• Annual team building activity, Year End Party, monthly happy hour and birthday party….
• Sport club and fund for gym, swimming, yoga….
• Opportunities to work on anything you believe will help our mission
• Chances to work with smart & value-driven colleagues from top tech firms in Vietnam (Uber, ZaloPay, Five9, VinID, Focal Labs,...)

We’d love to connect! Dash off an email at hello@nanofin.tech